Qualifications & Competencies
• Knowledge of administrative tasks and responsibilities.
• Excellent verbal and written communication skills.
• Advanced computer skills, including data entry, data processing, communication tools and payroll and human resources software.
• Problem-solving skills and resourceful thinking.
• Leadership and coaching skills.
• Strong empathy and interpersonal skills.
• Detail-oriented with excellent organizational skills.
• Attention to detail and analytically driven.
Responsibilities
• Creating a recruitment plan and calendar according to operation and sales projections.
• Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters.
• Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations.
• Maintaining physical and digital files for employees and their documents, benefits and attendance records.
• Creating employee engagement plans, getting necessary budget approval and initiating activities.
• Collaborating with outside vendors, upper management and employees to maintain CSR standards conscripted by authorities.
• Evaluating employee performance and appraising their pay scale accordingly.
• Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances.
Requirements
Organization
Computer literacy
Verbal and written communication
Interpersonal communication
Confidentiality
Compassion
Creativity
Decision-making